Personal information
All of our products are delivered with an original Apple charger. Desktop computers are always delivered with a keyboard and a mouse or track pad.
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Browse through the most frequently asked questions.
Buying a product through mResell
Warranty and return policy
All products have a minimum of 12 months warranty. There is an option to buy extended warranty with another 12 months in check out.
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Payments
We accept payments via debit/credit card, PayPal, Klarna, ZipMoney, Australia Post's Payment service POLi or direct bank transfer. Trusted third parties are used to secure all payments.
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Shipping
If an order is placed before 11 am on a weekday the item will be dispatched from our workshop the same day.
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Why buy second hand?
Apple products are widely known for their quality and reliability and the products we source are generally in good condition.
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Selling a product through mResell
General selling terms and conditions
Please read through our General terms and conditions and if you have any questions don’t hesitate to contact us before you complete your selling order!
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Why sell through mResell?
It is scary to trust, right? But don’t worry, we got it covered. mResell PTY LTD is a company registered in Australia. We are registered and authorised to trade in used products and comply with prescribed regulations relating to professional trade in used goods.
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What may influence the quote I have received for my product?
Our initial price offer is based on the assumption that your product and any accompanying accessories are in a good condition both functionally and cosmetically. Battery needs to be at good health as well.
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Shipping and payment
Once the product has arrived to our service center you can expect that we will pay you within 2-5 working days.
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Technical (boring but so important) stuff
When your product has been received by mResell service team one of our technicians will start diagnosing it. They will also perform a visual inspection to make sure that the cosmetic state of the product matches what you indicated and after about 24 hrs the diagnostics results will be ready. Sometimes it can take up to 72 hrs depending on issues.
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